Terms of Service
Last updated: August 24, 2026
Overview
This website is operated by Coastora. Throughout the site, the terms “we”, “us” and “our” refer to Coastora.
Coastora offers this website, including all information, tools, products and services available through this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting coastora.co.uk and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms, conditions and policies referenced herein or available through our Website.
These Terms apply to all users of the Website, including browsers, customers, merchants and contributors of content.
Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not access the Website or use our Services.
Any new features, products, services or tools added to Coastora may also be subject to these Terms.
We reserve the right to update, change or replace any part of these Terms by posting updates or changes to our Website. Your continued use of the Website following the posting of changes constitutes acceptance of those changes.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state or region of residence, or that you have given appropriate consent for any minor dependants to use this Website where legally permitted.
You may not use our products or Services for any illegal or unauthorised purpose, nor may you violate any applicable laws while using the Service, including copyright and intellectual property laws.
You must not transmit viruses, worms, malware or any other code of a destructive nature.
A material breach of these Terms may result in termination or restriction of your access to our Services.
Section 2 – General Conditions
We reserve the right to refuse or cancel service or orders where reasonably necessary, subject to applicable law.
You understand that your content, excluding payment information, may be transferred across various networks and adapted to technical requirements of connecting networks or devices.
Payment information is handled using appropriate security and encryption measures provided by our payment infrastructure and payment service providers.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.
The headings used in these Terms are included for convenience and do not limit or otherwise affect these Terms.
Section 3 – Accuracy, Completeness and Timeliness of Information
We make reasonable efforts to ensure that information presented on our Website is accurate and current.
However, information may occasionally contain inaccuracies, omissions or outdated information.
General informational content available through the Website should not necessarily be relied upon as the sole basis for making decisions where more accurate, complete or current information is reasonably required.
We reserve the right to modify Website content where appropriate.
Section 4 – Modifications to the Service and Prices
Prices for our products may change without prior notice.
We reserve the right to modify or discontinue products, features or portions of the Service where appropriate.
Nothing in this section affects orders already accepted where doing so would conflict with applicable consumer law or contractual obligations.
Section 5 – Products or Services
Certain products or services may be available exclusively online through our Website.
Products may have limited quantities and are subject to our applicable Return & Refund Policy.
We make reasonable efforts to display product colours, photographs, specifications and other information as accurately as possible.
However, the appearance of colours may vary depending on your screen, device and display settings.
We reserve the right, where legally permitted, to limit sales of our products or Services to particular persons, geographic regions or jurisdictions.
We may also limit quantities purchased per customer or order where reasonably necessary.
Product descriptions, availability and prices may be updated from time to time.
We reserve the right to discontinue products.
Nothing in these Terms limits any statutory rights you may have under applicable UK consumer law.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse, limit or cancel an order where reasonably necessary.
This may include orders associated with the same customer account, payment method, billing address or shipping address.
We may also review or restrict orders that reasonably appear to involve unauthorised resale, fraud, payment misuse or other suspicious activity.
If we modify or cancel an order, we may attempt to notify you using the email address, telephone number, billing information or other contact details provided when the order was placed.
You agree to provide current, complete and accurate purchase and account information.
You also agree to update relevant information where necessary so that we can process transactions and contact you regarding your order.
For additional information regarding returns and refunds, please review our Return & Refund Policy.
Section 7 – Optional Tools
We may provide access to third-party tools or services that we do not directly control.
Your use of third-party tools may be subject to the terms and privacy policies of the relevant provider.
You should review and understand the applicable third-party terms before using those services.
We may introduce new services, features, tools or resources through our Website in the future. These may also be subject to these Terms.
Section 8 – Third-Party Links
Certain content, products or services available through our Service may include materials or services provided by third parties.
Third-party links may direct you to websites that are not operated or controlled by Coastora.
We are not responsible for the content, accuracy, privacy practices or policies of third-party websites.
You should carefully review the policies and terms of third-party websites before entering into transactions with them.
Questions or complaints relating directly to a third-party product or service should normally be directed to the relevant third party.
Section 9 – User Comments, Feedback and Other Submissions
If you submit reviews, comments, suggestions, ideas, proposals or other materials to us, you grant us permission, where legally permitted, to use, reproduce, edit, publish, distribute and display those submissions for legitimate business purposes.
We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, misleading or in violation of intellectual property rights or these Terms.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy or other proprietary rights.
Your submissions must not contain unlawful, abusive or malicious material, viruses, malware or intentionally misleading information.
You are responsible for the accuracy and legality of content you submit.
Section 10 – Personal Information
Your submission of personal information through Coastora is governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how we collect, use and protect Personal Data.
Section 11 – Errors, Inaccuracies and Omissions
Occasionally, information on our Website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, stock availability or other information.
We reserve the right to correct errors, inaccuracies or omissions and update information where appropriate.
Where an error affects an order you have already placed, we will handle the matter in accordance with applicable UK consumer law and our contractual obligations.
Section 12 – Prohibited Uses
You are prohibited from using the Website or its content:
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For unlawful purposes
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To encourage or participate in unlawful activities
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To violate applicable laws or regulations
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To infringe our intellectual property rights or those of another party
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To harass, abuse, threaten, defame or unlawfully discriminate against another person
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To submit false or intentionally misleading information
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To transmit viruses, malware or malicious code
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To unlawfully collect or track personal information
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To spam, phish, scrape or otherwise misuse the Website
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To interfere with or circumvent security features of the Service
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For fraudulent or deceptive activity
We reserve the right to restrict or terminate access to the Service for violations of these Terms.
Section 13 – Disclaimer and Limitation of Liability
We do not guarantee that access to our Website will always be uninterrupted, timely, secure or error-free.
We may occasionally suspend or restrict parts of the Service for maintenance, security, technical or operational reasons.
To the maximum extent permitted by applicable law, Coastora and its employees, affiliates, suppliers, contractors and service providers will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Nothing in these Terms affects your statutory consumer rights.
Section 14 – Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Coastora and its relevant affiliates, employees, contractors, suppliers and service providers against claims arising directly from your unlawful use of the Service, material breach of these Terms or violation of another party's rights.
Section 15 – Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion will be treated as severed from these Terms without affecting the validity and enforceability of the remaining provisions.
Section 16 – Termination
These Terms remain effective unless terminated by you or us.
You may stop using our Services at any time.
We may restrict or terminate access where we reasonably believe that a user has materially violated these Terms, engaged in fraudulent or unlawful activity, or created a security risk.
Rights and obligations that arose before termination will continue where applicable.
Section 17 – Entire Agreement
These Terms, together with policies and other terms referenced on our Website, constitute the agreement between you and Coastora concerning your use of the Service.
Failure by us to exercise or enforce a right under these Terms does not constitute a waiver of that right.
If any ambiguity exists in these Terms, it will be interpreted in accordance with applicable law.
Section 18 – Governing Law
These Terms of Service and any separate agreements through which we provide Services are governed by and construed in accordance with the applicable laws of the United Kingdom.
Nothing in these Terms is intended to deprive consumers of protections or rights available to them under applicable consumer law.
Section 19 – Changes to These Terms
You can review the most current version of these Terms of Service on this page.
We reserve the right to update, change or replace parts of these Terms by posting an updated version on our Website.
Where appropriate, we will update the "Last updated" date when material changes are made.
Your continued use of our Website after changes become effective constitutes acceptance of the updated Terms, subject to applicable law.
Section 20 – Contact Information
Questions regarding these Terms of Service can be sent to us using the contact details below.
Coastora
Address: 224 Milton St, Walsall WS1 4LW, United Kingdom
Telephone: +44 7449 721052
Email: support@coastora.co.uk
Website: coastora.co.uk