Last updated: August 24, 2026

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our") refers to Coastora.

Cookies are small files placed on your computer, mobile device, or other device that may contain information about your browsing activity.

Country refers to the United Kingdom.

Device means any device capable of accessing the Service, such as a computer, mobile phone, or tablet.

Personal Data means any information relating to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals engaged to provide, support, analyse, or facilitate the Service.

Usage Data refers to data collected automatically, either generated through use of the Service or from the Service infrastructure.

Website refers to Coastora, accessible at coastora.co.uk.

You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual accesses or uses the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

This may include, but is not limited to:

• Email address

• Usage Data

Usage Data

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your Device's Internet Protocol address (IP address), browser type, browser version, pages of our Service that you visit, the date and time of your visit, time spent on those pages, unique device identifiers, and other diagnostic information.

When you access the Service through a mobile device, we may automatically collect certain information, including the type of mobile device you use, your device identifier, IP address, mobile operating system, mobile browser type, unique device identifiers, and other diagnostic information.

We may also collect information that your browser sends whenever you visit our Service or access it through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information.

Tracking technologies may include beacons, tags, and scripts used to collect and track information and to improve and analyse our Service.

The technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse Cookies or indicate when a Cookie is being sent. However, if you do not accept Cookies, some parts of our Service may not function correctly.

Web Beacons. Certain sections of our Service and emails may contain small electronic files known as web beacons, clear GIFs, pixel tags, or single-pixel GIFs. These technologies may allow us to count visitors, determine whether an email has been opened, measure website statistics, and verify system and server integrity.

Cookies may be either "Persistent" or "Session" Cookies. Persistent Cookies remain on your Device after you go offline, while Session Cookies are deleted when you close your browser.

We may use both Session and Persistent Cookies for the purposes described below.

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us

Purpose: These Cookies are essential for providing services available through the Website and enabling certain features. They may help authenticate users, maintain website functionality, and prevent fraudulent use of accounts.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us

Purpose: These Cookies identify whether users have accepted the use of Cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us

Purpose: These Cookies allow us to remember choices you make while using the Website, such as login information or language preferences. This helps provide a more personalised experience and reduces the need to re-enter your preferences.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage of the Service.

• To manage your Account, including your registration and access to account functionality.

• For the performance of a contract, including processing purchases of products or services through the Service.

• To contact you by email, telephone, SMS, or other appropriate forms of electronic communication concerning your orders, services, security updates, or other necessary information.

• To provide information about products, offers, or services that may be similar to those you have purchased or enquired about, unless you have opted out of such communications.

• To manage your requests and provide customer support.

• For business transfers, including evaluating or carrying out a merger, restructuring, acquisition, financing, or sale of some or all of our business assets.

• For other purposes, such as data analysis, identifying usage trends, measuring promotional effectiveness, improving our Service, and improving customer experience.

We may share your personal information in the following circumstances:

• With Service Providers that help us operate, maintain, analyse, or support the Service.

• For business transfers relating to a merger, financing, acquisition, or sale of business assets.

• With affiliates, where applicable, provided they respect this Privacy Policy.

• With business partners where necessary to provide products, services, or promotions.

• With other users when you voluntarily share information in public areas of the Service.

• With your consent for another purpose that you have authorised.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain and use Personal Data where necessary to comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Usage Data is generally retained for a shorter period unless longer retention is necessary for security, functionality, legal, or regulatory purposes.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating locations and in other places where parties involved in processing are located.

This means information may be transferred to and maintained on systems located outside your country or jurisdiction, where data protection laws may differ.

Where required, the Company will take reasonable measures to ensure that your Personal Data is handled securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You may have the right to delete or request assistance in deleting Personal Data that we have collected about you, subject to applicable legal requirements.

Our Service may provide functionality allowing you to delete certain information directly from your Account.

You may also contact us to request access to, correction of, or deletion of Personal Data that you have provided to us.

We may need to retain certain information where we have a legal obligation or another lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company becomes involved in a merger, acquisition, restructuring, or asset sale, your Personal Data may be transferred as part of that transaction.

Where appropriate, we will provide notice before your Personal Data becomes subject to a materially different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Personal Data when required by law or in response to valid requests from public authorities, such as courts or government agencies.

Other Legal Requirements

The Company may disclose Personal Data where it believes in good faith that doing so is necessary to:

• Comply with a legal obligation.

• Protect and defend the Company's rights or property.

• Prevent or investigate possible wrongdoing relating to the Service.

• Protect the personal safety of users or members of the public.

• Protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to us.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we use commercially reasonable measures to protect Personal Data, we cannot guarantee absolute security.

Service Providers

We may use third-party Service Providers to support, maintain, analyse, and improve our Service.

These providers may have access to certain Personal Data where necessary to perform services on our behalf and are expected to handle such information in accordance with applicable privacy and data protection requirements.

Children's Privacy

Our Service is not directed toward children under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13.

If you are a parent or guardian and believe that your child has provided Personal Data to us, please contact us.

If we become aware that we have collected Personal Data from a child without appropriate authorisation, we will take reasonable steps to remove that information.

Where applicable law requires parental consent for processing information relating to a child, we may require appropriate consent before collecting or using that information.

Links to Other Websites

Our Service may contain links to websites that are not operated by us.

If you click a third-party link, you will be directed to that third party's website. We recommend reviewing the Privacy Policy of every website you visit.

We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we may notify users by posting the updated Privacy Policy on this page and updating the "Last updated" date.

Where appropriate, we may also provide notice by email or through a prominent notice on our Service.

We recommend reviewing this Privacy Policy periodically for changes.

Changes become effective when they are posted on this page unless otherwise stated.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Coastora

Address: 224 Milton St, Walsall WS1 4LW, United Kingdom
Telephone: +44 7449 721052
Email: support@coastora.co.uk
Website: coastora.co.uk